Limited Status: What It Means

If you notice your account is on limited status, it means that you have not added your required qualifying week* to the Exchange or have not paid your annual dues.

Private Second Home Owners

To return to normal account status, you must:

  1. Pay your annual dues of $295
  2. Add one qualifying week* into the Exchange every 12 months (the date of the last week you added the previous year will be used to track this requirement)

 

*A qualifying week must be:

  • At least 90 days out from the arrival date
  • Peak, Non-Peak, or Super Peak on your property's ThirdHome calendar
  • Off-Season weeks, weeks that are less than 90 days out, or Name Your Own Price weeks are NOT qualifying weeks. (However, these weeks will fulfill your requirement if/when they are booked).

 

Resort Fractional Week Owners

To return to normal account status, you must:

  1. Pay your annual dues of $295
  2. Add one qualifying week* into the Exchange every 24 months (the date of the last week you added the previous year will be used to track this requirement)

 

*A qualifying week must be:

  • At least 60 days out from the arrival date
  • Peak, Non-Peak, or Super Peak on your property's ThirdHome calendar
  • Off-Season weeks, weeks that are less than 60 days out, or Name Your Own Price weeks are NOT qualifying weeks. (However, these weeks will fulfill your requirement if/when they are booked).

     

    Other things to note:

    If you are up to date on your deposit but have not paid your annual dues, you can pay at any time. Otherwise, the fee will be added when you reserve a trip. Monetary credit can be used to pay for the full price of your annual dues. 

     

    What CAN I do if my account is on limited status?

    • You can still access your account
    • You can search the site for available stays
    • You can set up saved searches
    • You can continue to receive availability notifications
    • If you receive a “Keyless promotion,” you are still eligible to book it (you must still pay your annual membership dues, which will be added once you go to the checkout screen of the booking process)

    What CAN’T I do if my account is on limited status?

    • You can’t place a week on hold
    • You can’t book an exchange until your active status is restored (the dues will be added once you go to the checkout screen of the booking process)
    • You can’t purchase top-off Keys
    • You can’t use the Request a Week system
    • You can’t book an Adventures trip