Keys
      Back to home
      1. Help Center
      2. Keys & Credits
      3. Keys

      What is Key Step Down?

      What is Key Step Down?

      This feature allows our system to adjust the Key value for weeks that have been listed on the site for a while but still have time left before they expire. It gradually reduces the Key value using algorithms based on demand. The timing of these adjustments varies weekly.

       

      Do Exchange fees change when the Key value decreases?

      No. The original Exchange fee will remain the same. 

       

      How do I find 'On Sale' weeks?

      You can easily view 'On Sale' weeks on the home page:

      Home Page

       

      or use the 'On Sale' filter in the filters section of the browse page:

      Filters

       

      How will I know if a week is 'On Sale'? 

      Property cards will have an 'On Sale' tag in the top right corner:

      Property Card

       

      and property availability list items will have an ‘On Sale’ tag in the table:

      Availability

       

      Why aren't some properties marked 'On Sale'? 

      The Key Step Down only includes weeks where the owner has received the full Key value upfront.

       

      Will weeks ever get to zero Keys? 

      No, weeks will step down to the base Key value and stop decreasing around 30 days from the date of travel. The week will be available at both reduced price and as a Keyless booking (for those with Keyless tokens) until its travel date.