How to Request a Week

ThirdHome members can request flexible dates when requesting a stay from a property.

NOTE: Members who are in Limited Status do not have access to the Request A Week feature. 

 

There are two types of "Request a Week" processes—one for individual properties and one for group properties (a property for which the Club has multiple matching units, such as some of our affiliate resorts).

 

PLEASE NOTE: Not all individual properties are eligible for requests. If a property page does not have a “Request Week” button, then the owner has chosen to not accept requests.

 

How to Find Properties That Accept Requests:

1) Click the "Browse" tab and then select the "Filters" icon next to the "Where To?" search bar.

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2) Scroll down and select the "Can Request Stays" box and then click "View."

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From there, you will be able to browse all properties that accept Week Requests. 

 

How to Submit a Request:

1) After logging into your account, navigate to your desired property page. If you cannot find an available week that works for you, select the “Request Week” button under the Availability section of the property page.

Elegant_Family_Home

 

2) You will be taken to the following Request a Stay page. From here, select a timeframe of anything from 3-14 nights, the number of Keys you wish to exchange, and the number of guests who will be joining you.

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3) Next, click "Submit Request."

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Your request will be sent directly to the property’s owner, who can then accept the request as offered, counter it, or close the request without a reservation. Participants can freely chat about the request and pivot to a mutually agreeable offer by using the counter-offer function. 

Example:

Requester-View-1    Host-View-1

IMPORTANT: This is a monitored chat. To protect our members, ThirdHome prohibits using abusive language and establishing direct contact with other members in advance of a booking. Violating these rules could result in limitation of site features, including week requests.

 

4) If the host counters your offer, you have the opportunity to accept or counter the counteroffer. Each counter is a binding offer if accepted by the opposing party. Note that only the most recent offer is under consideration.

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When a member is happy with an offer they receive from the other member, they can accept it by submitting this form.

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Upon acceptance by one party, the Keys are immediately transferred from the requester to the owner. The stay is also placed on hold for the requester to pay their required Exchange fee and confirm the booking.

OTHER:

If the requester and Host are unable to reach an agreement, they can close the request. This will bring it to a conclusion without a booking, allowing no additional chat or offers.

If a request languishes for 72 hours without activity, it will be automatically closed. Additionally, all negotiations must be finalized within 72 hours of the initial offer. The request will close if it is unable to be confirmed by both the Guest and Host members.